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Recruitment

Getting it right - Hiring your first employee

Hiring your first employee is an exciting and daunting time for many businesses.

To get the best out of your teams, you must care personally.

The very first time I was given responsibility for a team, I was 21. Though small, the team was a bunch of ragtag call centre operators w...

Take a second look at your internal talent pool before you advertise that role ...

An internal hire is often your best bet.

Let's say you have a bullsh*tter on your team. Here's what to do about it.

“Lying is a defiance of the truth. Bullshitting is a wholesale dismissal of the truth.” - Brene Brown

"But they'll play the 'X' card" doesn't allow anyone to grow. Including you.

Employers who pride themselves on working with marginalised groups can experience a paralysis about acting issue.

Managing ethical conflicts in for-purpose organisations

If you're working in or run a for-purpose business there are undoubtedly going to be times when you have conflicting ethical principles

How to start that performance conversation you've been dreading

Providing constructive feedback doesn’t have to feel awful

Performance and conduct management in 5 (ahem ...) easy steps

You can do all the ‘difficult conversations’ training you like; it doesn’t really prepare you for the discomfort of having one!

Why the 'latest thinking' in people management is hurting your business.

When it comes to how to engage and manage people nothing, and I mean nothing, can be simply boiled down to “the way”.

Got an underperformer? 97% of the time it’s not their fault. No, really.

“I don’t understand why they’re still not getting it?!” This is probably the most common refrain I hear when it comes to performance manage

We’re even more uncomfortable giving feedback than receiving it. Let’s make it hugely rewarding.

One of the reasons we’re not very good at providing feedback is that we’re really bad at objectively evaluating performance.

How micro acts of power can erode a great culture

Often I am called in to work with execs who can't quite define their problem. 'Stuff' just isn't working.

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